Frequently Asked Questions

Interium provides private gaming assistants and related tools for supported games. Access is granted via a paid subscription or license key linked to your account.

1. Create an account. 2. Buy a product in the Store or activate a license key in the Dashboard. 3. Download the launcher. 4. Log in and start the software.

After logging in, open the Launcher page from your account or use the download link provided in the Dashboard. Always download only from the official Interium website.

Open the Store, choose a product and plan, then complete checkout. If you are logged in, the subscription is attached to your account. Guest purchases receive a key by email.

Available methods depend on your region and may include cards and PayPal (Stripe+PayPal) and other local payment providers. The checkout page shows the options for your region.

Refresh the Dashboard and confirm you are on the same account used for payment. Check spam for a key email. If nothing arrives within a few minutes, contact Support with the payment date, amount, and method.

Refunds are reviewed case by case and may depend on the payment method and product. Contact Support with your order details. Chargebacks without contacting us first may lead to account suspension.

Any third-party software carries some risk. Follow product status updates, use only the latest version, and avoid unsupported platforms or anti-cheats listed as unsafe for a given product.

Do not use Interium on platforms or anti-cheats that are marked as unsupported for your product. Check the product page and status for current recommendations.

Some products or restore flows may involve hardware identifiers. Follow the in-product or Dashboard instructions for your license. If something is unclear, ask Support before changing system settings.

Update to the latest launcher build, disable conflicting security software temporarily, run as administrator if prompted, and make sure your subscription is active. If it still fails, contact Support with screenshots and your username.

False positives are common for this type of software. Add the Interium folder and executables to your antivirus exclusions, then re-download from the official site if files were quarantined.

After a game update, products may need a matching Interium update. Check the product status on the site or forum and wait for an Undetected / Updated status before launching again.

Open Register, create an account with email (Google sign-in may also be available), then confirm your email if required.

On the login page choose Forgot password, enter your email, and follow the link from the message we send you.

Log in, open the Dashboard, and enter the key in the license activation field. The subscription should appear on your account shortly after.

Open the Support page for email and the Telegram support bot. Include your username, product, and a short description of the issue.